Shipping & Returns

Shipping:

  • Orders are processed and shipped out within 2-3 business days.
  • $5 flat-rate shipping, free on orders of $150 or more!

Returns:

  • ●  We accept returns for an online credit or exchange for non-final sale items up to 14 days

  • ●  Items marked with Final Sale cannot be returned, refunded or exchanged.  

  • ●  If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

    TO MAKE A RETURN

  • ●  Complete the return form on this page and include with what you are returning.

  • ●  Securely repackage your item and enclose a copy of the receipt and completed RETURN FORM.

  • ●  Please notethat shipping and handling charges are not refundable Return shipping costs are currently not reimbursed by High Cotton Smocked LLC. Additional shipping charged may be incurred for exchanges. Please check your email for invoice for shipping. 

    Send Returns to:

                       HIGH COTTON SMOCKED LLC.

                       PO BOX 621

                       Lebanon, GA 30146  

We pride ourselves on our customer service and will do our best to make sure you are satisfied. Please contact us using the form below if you have an issue!

 

COMPLETE THIS FORM & BE SURE TO INCLUDE IT WITH YOUR RETURN

Order Number (s)________________________________________________________________ Name:___________________________________________________________________________ Phone:______________________________________________________________________ Email:________________________________________________________________________

 

Product Name

Qty

Return Reason

Size

Price

Did you use a coupon?

Return Reason Codes:

1-Defective
2-Wrong Size

3-Wrong item shipped

4-Too Large, Too Small

5-Other

 

​Online Credit ​(Eligible if your Return is Postmarked 1 to 14 days from original date of order)

 Comments/Explanations: __________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________