Shipping & Returns
Shipping:
- Orders are processed and shipped out within 3-4 business days
- Our Black Friday sale processing time will be 1-2 weeks. This is our largest sale of the year so please be patient.
- $5 flat-rate shipping, free on orders of $150 or more!
Returns:
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● We accept returns for an online credit or exchange for non-final sale items up to 14 days
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● Items marked with Final Sale cannot be returned, refunded or exchanged.
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● If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
TO MAKE A RETURN
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● Complete the return form on this page and include with what you are returning.
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● Securely repackage your item and enclose a copy of the receipt and completed RETURN FORM.
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● Please note that shipping and handling charges are not refundable Return shipping costs are currently not reimbursed by High Cotton Smocked LLC. Additional shipping charged may be incurred for exchanges. Please check your email for invoice for shipping.
Send Returns to:
HIGH COTTON SMOCKED LLC.
PO BOX 621
Lebanon, GA 30146
We pride ourselves on our customer service and will do our best to make sure you are satisfied. Please contact us using the form below if you have an issue!
COMPLETE THIS FORM & BE SURE TO INCLUDE IT WITH YOUR RETURN
Order Number (s)________________________________________________________________ Name:___________________________________________________________________________ Phone:______________________________________________________________________ Email:________________________________________________________________________
|
Product Name |
Qty |
Return Reason |
Size |
Price |
Did you use a coupon? |
Return Reason Codes:
1-Defective
2-Wrong Size
3-Wrong item shipped
4-Too Large, Too Small
5-Other
Online Credit (Eligible if your Return is Postmarked 1 to 14 days from original date of order)
Comments/Explanations: __________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________